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Packaged Services

TecSurge OnDemand component

We offer standardised content creation for your applications

Customer Benefits

  • Transparent unit price

  • Standard unit delivery time

  • Streamlined order/approval process

Packaged Services Delivered

Packaged services are professional services which are standardised and repeatable, and can therefore be delivered with a pre-defined scope, cost and schedule. Specific quantities are usually not known in advance, but the fixed unit cost and time allow for easy budgeting and planning to meet projected demand.

TecSurge OnDemand provides access to a range of packaged services designed to meet common requirements for engineering, procurement and construction software applications and projects.

Name Unit Time* References
Datasheet Template Development
 
Datasheet Template Development
Some applications utilise a datasheet presentation for the input and display of engineering data, using Excel or custom templates. This service delivers quality tested, customised datasheet templates matching your project specifications, integrated into your production environment.
1-2 days Data Sheet Configuration for SmartPlant Instrumentation
Drawing Template Configuration
 
Drawing Template Configuration
2D and 3D CAD systems typically rely upon drawing templates to define the layout and presentation of the resulting deliverables. This service delivers drawing templates developed using application best practices to ensure your deliverable production is optimised and maximising your productivity.
1-3 days Drawing Template Configuration for SmartPlant 3D
Project Configuration
 
Project Configuration
Engineering systems typically require configuration to match project and client requirements prior to use. This service ensures your applications are configured according to specifications, preparing the software for production use.
<1 day  
Project Upgrade
 
Project Upgrade
This service offering upgrades project data to match a more recent version of the application software. This includes the upgrade of application data such as files, databases and licenses, as well as basic testing and feedback of any data-related issues that may need attention.
1-5 days Upgrade and Migration for SmartPlant Instrumentation
SmartPlant P&ID Plant Upgrade
SmartPlant Materials Upgrade
Report Template Development
 
Report Template Development
A key benefit of intelligent design systems is their ability to extract information using automated reporting functionality, typically driven by a report template which describes the content and formatting to be applied. This service delivers fully tested reports, integrated into your operational systems and ready-to-use by your engineers and designers.
1-5 days Browser view development for SmartPlant Instrumentation
Report Development for SmartPlant Materials
Schematic Symbol Creation
 
Schematic Symbol Creation
Unique equipment, piping specialities or instruments used on a project typically generate a requirement for matching symbols for P&ID, instrumentation and electrical drawings. With this service, fully intelligent schematic symbols for a variety of applications including SmartPlant P&ID, Instrumentation and Electrical will be created, tested and integrated into your operational environment.
<2 hours Schematic Symbol Creation
Server Setup
 
Server Setup
This service is used when a new server must be provisioned due to a project or technical requirement. It includes the installation and basic configuration of the application software and its prerequisites.
1-2 hours  
Specification Writing
 
Specification Writing
Intelligent 3D plant design systems such as Smart 3D, PDMS and PDS rely upon specification data to drive piping, cable trays and ducting systems. This service delivers high-quality, thoroughly tested specification data, either directly integrated into your operational environment, or distributed to third parties for production loading.
1-2 days Piping Specification Writing
Symbol Development
 
Symbol Development
New 3D parametric symbols are often required to meet project or client specific requirements. This service delivers fully checked and tested 3D parametric symbols for any discipline, across a range of intelligent 3D plant design systems including Smart 3D, PDMS, PDS and others.
1-3 days Pipe Support Library Preparation
Symbol Development for Smart 3D
Packaged services selection (*Times shown are indicative, and vary based on the specific application and customer-specific circumstances)

Our Solution

During the onboarding process, TecSurge outlines the range of packaged services available, from which our customers select those meeting anticipated requirements. Once the short-list of packaged services has been identified, unit prices are established and agreed, and the customer identifies a budget based on forecast demand.

The short-listed packaged services are activated in the TecSurge OnDemand self-service portal, and customer-specified approvers assigned to each as required.

At the point of demand, project personnel can request the delivery of any listed packaged service via the TecSurge OnDemand portal, provide the necessary inputs, and service delivery can proceed pending approval.

Packaged services are then invoiced against the customer budget based upon the actual quantities and pre-agreed unit rates, and regular reporting ensures transparency of the process and demand.

If you would like more information about Engineering Managed Services, contact us today for a TecSurge OnDemand demonstration.